Privacy Policy

Futura Group Ltd is committed to safeguarding your privacy. Our Privacy Policy informs you how we collect and process data received from you on our site.  Please contact us if you have any questions or concerns regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the processing of your Personal Data as described in this Privacy Policy.

Who we are

  • Our website address is www.futura-group.co.uk
  • Our company name is Futura Group Ltd
  • Our registered address is 19 Chestergate, Macclesfield, Cheshire, SK11 6BX
  • Our Data Protection Officer can be contacted at info@futura-group.uk

What We May Collect

We may collect and process the following data about you:

  • Information you put into forms on our site at any time
  • A record of any correspondence between us
  • Details of transactions you carry out through our site
  • Details of your visits to our site and the resources you use
  • Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

  • you have given consent to the processing of your personal data for one or more specific purposes;
  • processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
  • processing is necessary for compliance with a legal obligation to which we are subject;
  • processing is necessary to protect the vital interests of you or of another natural person;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
  • processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Cookies

All Cookies used by and on our website are used in accordance with current English and EU Cookie Law. The site uses cookies or similar technology to collect information about your access to the site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you.

A few of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer. All cookies used on our site are set by us.

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can prevent the setting of cookies by adjusting the settings on your browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the site.

Our cookies will be used for:

Essential session management

Creating a specific log-in session for a user of the site in order that the site remembers that a user is logged in and that their page requests are delivered in an effective, secure and consistent manner;

  • recognising when a user of the site has visited before allowing us to identify the number of unique users we receive to the site and make sure we have enough capacity for the number of users that we get;
  • recognising if a visitor to the site is registered with us in any way;
  • we may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of our site.

Functionality

Customising elements of the promotional layout and/or content of the pages of the site.

Performance and measurement

Collecting statistical information about how our users use the site so that we can improve the site and learn which parts are most popular to users.

How we use what we collect

We use information about you to:

  • Present site content effectively to you.
  • Provide information, products and services that you request, or (with your consent) which we think may interest you.
  • Carry out our contracts with you.
  • Allow you to use our interactive services if you want to.
  • Tell you our charges.
  • Tell you about other goods and services that might interest you.
  • If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.
  • If you are a new customer, you will only be contacted if you complete our online form.

Please note: We don’t identify individuals to our advertisers, but we may them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section, you should not submit any personal information to us and, if you have done so already, you can let us know that you wish us to stop using your data by contacting us at info@futura-group.co.uk, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible services to you.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.

Disclosing your information

We are allowed to disclose your information in the following cases:

  • If we want to sell our business, or our company, we can disclose it to the potential buyer.
  • We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
  • We can exchange information with others to protect against fraud or credit risks.

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.

On submission of your data to our website, your data may be shared with service providers and business partners who assist us in delivering our services, in order to fulfil our contractual obligations to you. 

Your rights

You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at info@futura-group.co.uk.

Under the GDPR, you have the right to:

  • request access to, deletion of or correction of, your personal data held by us at no cost to you;
  • request that your personal data be transferred to another person (data portability);
  • be informed of what data processing is taking place;
  • restrict processing;
  • to object to processing of your personal data; and
  • complain to a supervisory authority.

Links to other sites

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Changes

We reserve the right to make change to this Privacy Policy from time to time. 

Automated Decision-Making and Profiling

In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.

Data Transfers 

We do not transfer your data outside of the European Economic Area (EEA). 

Data Retention 

Your data will be retained for no longer than necessary to fulfil our contractual obligation to you or for the period in which we are legally required. If you create an account with us, your account information may be retained for as long as your account remains active. 

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Futura Group Ltd or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Futura Group Ltd’s data protection representatives by emailing info@futura-group.uk.

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